Alisa Hotel & Spa description
Well situated in the Hoan Kiem district of Hanoi, Alisa Hotel & Spa is located a 5-minute walk from Thang Long Water Puppet Theater, 0.6 miles from Hanoi Old City Gate and a 12-minute walk from Hoan Kiem Lake. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The property has an ATM, a concierge service and currency exchange for guests.
At the hotel, all rooms include a desk. Complete with a private bathroom equipped with a shower and a hairdryer, all rooms at Alisa Hotel & Spa have a flat-screen TV and air conditioning, and some rooms also offer a seating area. The rooms feature a closet.
Buffet and Asian breakfast options are available every morning at the accommodation.
Alisa Hotel & Spa offers a hot tub.
Popular points of interest near the hotel include Hanoi Opera House, St. Joseph Cathedral and Trang Tien Plaza. The nearest airport is Noi Bai International, 16 miles from Alisa Hotel & Spa, and the property offers a paid airport shuttle service.
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Room choices in Alisa Hotel & Spa
Alisa Hotel & Spa Services
Services & Extras | Tickets to shows/attractions Additional charge |
Pets | Pets are not allowed. |
Activities | Cooking class Off-site Additional charge, Tour or class about local culture Additional charge, Bike tours Additional charge, Walking tours Additional charge, Bicycle rental (additional charge) |
Food & Drink | Fruit Additional charge, Bottle of water, Wine/Champagne Additional charge, Snack bar, Breakfast in the room, Restaurant |
Internet | Free! WiFi is available in all areas and is free of charge. |
Parking | Parking options available, Street parking |
Transportation | Airport drop-off Additional charge, Airport pickup Additional charge, Public transit tickets Additional charge |
Front Desk Services | Lockers, Concierge, ATM on site, Ticket service, Tour desk, Currency exchange, Express check-in/out, 24-hour front desk |
Cleaning Services | Daily housekeeping, Shoeshine Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge |
Business Facilities | Fax/Photocopying, Business center Additional charge |
Safety & security | Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, 24-hour security, Safe Additional charge |
General | Shuttle service, Airport shuttle (additional charge), Shuttle service (additional charge), Designated smoking area, Air conditioning, Car rental, Soundproof rooms, Elevator, Honeymoon suite, VIP room facilities, Family rooms, Non-smoking rooms, Newspapers Additional charge, Room service |
Health & Wellness Facilities | Full-body massage Additional charge, Head massage Additional charge, Couples' massage Additional charge, Foot massage Additional charge, Neck massage Additional charge, Back massage Additional charge, Spa/Wellness packages, Spa facilities, Hot tub/Jacuzzi, Massage Additional charge, Spa Additional charge |
Languages Spoken | English, Vietnamese |
Alisa Hotel & Spa Terms and Conditions
Check-in | 2:00 PM - 3:00 PM |
Check-out | 10:30 AM - 11:00 AM |
Cancellation/ prepayment | Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room. |
Children & Beds | Children of all ages are welcome. |
Age restriction | The minimum age for check-in is 18 |
Pets | Pets are not allowed. |
Cards accepted at this hotel | Debit card Alisa Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. |
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
What is the average price to stay at Alisa Hotel & Spa?
The average price is 34 usd for the next dates. To know more details, please enter your arrival and departure dates. usd for the next dates. To know more details, please enter your arrival and departure dates.
Is there a wifi connection in Alisa Hotel & Spa?
Free! WiFi is available in all areas and is free of charge.
What is the check-in time at Alisa Hotel & Spa?
2:00 PM - 3:00 PM
What is the check-out time at Alisa Hotel & Spa ?
10:30 AM - 11:00 AM
Guests loved it because...
We would like to go on the Alisa Cruise for the 2 day 1 night trip, is there a deal to combine both hotel and cruise, thank you
Dear Sir We are having the best promotion for hotel and cruise.Will send it to you when we got your request .It is only 140usd/1 person/2 days 1 night of the cruise Thank you
I am thinking of booking this. Do you offer early check in? My flight reaches at 7.00 AM
Early check in subject to availability upon arrival . we try our best to arrange as soon as possible
Hi, I would like to check with you if you have a cruise package as well when I book a stay with you? I am looking for 1 night cruise stay.
Yes .we can arrange this package .
Hello, I want to book the stay and the cruise. do you have a package?
Yes, we available .
Do you have interconnecting rooms?
Dear Sir/Madam, We do not have the connecting room.We only have the next room only. Best regards, Rose Nguyen/Ms
Hello :) We need to leave by 6:30AM, is it possible to check out between 6:00-6:30AM?
we have reception 24hr so you can check out early in the morning
Hi, we are arriving at your hotel in a few days. We would like to have a massage, we were wondering how much this costs and can we book this in advance ?
Dear Sir/Madam, Thank you for choosing our hotel for your staying in Hanoi. The massage depending on what kind of massage you prefer from 10usd to 20usd /per hour. You can see in prosure at the hotel and choose what would you like.
Hi, We get in Ha Noi at about 9:00 pm on 19.12.2022. We plan to stay the night and go to Ha long Bay for 20-22.12.2022 for cruise. Can you give price?
Dear Sir/Madam, Yes,so you prefer to go to Ha Long Bay on 20th Dec?please let us know you prefer the trip 1 day ,2 days 1 night or 3 days 2 nights on boat ?So we would love to provide you the price. Hope to read your mail. Rose Nguyen/Ms
Hi, Is the breakfast complimentary? If not then whats is per person price for breakfast? And are there vegetarian options available in breakfast?
Dear Sir/Madam, Warmest greetings from Alisa Hotel and Spa. At the moment,we have not yet served breakfast.If you request for breakfast,it will be 3usd/person .If you request vegeterian,we will help you buy the vagetarian food surrounding
Hi, may i know how much for the 2D1N cruise package? And, cruise available in November? Is it raining season?
Yes. We available.
hi greetings from South Africa, when will the hotel be serving breakfast again
Dear Sir, As soon as possible. See you
Hi, I am wondering if you can assist with the booking of an overnight cruise at Halong Bay? Thankyou
Yes. We can arrange the cruise as your request.
Hi, our flight lands at around 5 AM. Would we be able to check in between 6 and 7 AM? I couldn’t find the check in time for the hotel.
Dear Sir/Madam, Warmest greetings from Alisa Hotel & Spa! The check in time is from 12:00 to 14:00 .You can check in immediately when you arrive if we have available room.If not,please wait for the room. Regards, Rose Nguyen/Ms
Hi, When will your hotel restaurant be open for dinner?
Yes. Coming soon
Hi, Is your hotel restaurant open?
Yes. Coming soon .
Hello, we are interested in booking a Suite with Balcony. Does it have a bathtub? Thank you.
Yes. Come with bathtub
What is the cost of transportation from Airport to Hotel ? Can u arrange private cab or any other similar vehicle for 8 person . Can u give me approx fare ?
Yes. we available with 16seater car with around six hundred thousand Dong. Thank you
Hi is there an option to have a massage in hotel room? After long a flight I was thinking to wind down & get a massage in the comfort of my own room?
Yes. Massage available in the hotel room
hi, do you serve breakfast? thanks.
we haven't served breakfast, howerver around the hotel has a lot of restaurant open very early morning!
Hello do you offer day time use only for few hours? We do not require overnight stay but will arrive early morning. Thanks
Dear Sir/Madam, We also have the few hours for customers relax ,but early in the morning,we can not serve .Only on the day time ,we can
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